FTL Friends FTL Friends FTL Favourites Sparkle World Peppa Pig Friends Art In the Night Garden Peppa Pig Bag O' Fun Bag O' Fun

Privacy Policy

1. Introduction and General Terms

Redan Publishing Ltd is committed to protecting you and your family's personal information when you are using our services. We want our services to be safe and enjoyable environments for our audience. This Privacy Policy relates to our use of any personal information you provide to us through Redan Publishing websites in the UK.

 

In the course of providing services to you, including this website, Redan Publishing may sometimes collect data about you. This Policy explains the type of data we may collect, when and how, as well as your rights to control your own data. All our data processing is compliant with UK and EU data protection laws. This includes the new General Data Protection Regulation (“GDPR”) which comes into force on 25 May 2018.
This privacy policy explains the following:

A. What information Redan may collect about you;
B. How Redan Publishing will use information we collect about you;
C. When Redan Publishing may use your details to contact you;
D. Whether Redan Publishing will disclose your details to anyone else;
E. Your choices and rights regarding the personal information you have provided to us;
F. How long Redan Publishing will store your data

 

Redan Publishing’s websites use cookies. For more information about cookies and the law, see below at paragraph A, or click here.

 

Redan Publishing’s websites may contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

 

A. What information will Redan Publishing collect about me?

In general, Redan may collect and hold personal data under two circumstances:

 

i. When you are browsing our websites.

Redan Publishing’s websites use cookies and collect IP addresses.

Cookies are small text files downloaded to your computer when you access websites. As a rule, cookies cannot be used to reveal your identity or personally identifying information. For more information on cookies and Redan Publishing’s use of them, please click here

 

An IP address is a number that can uniquely identify a specific computer or other network device on the internet. IP addresses cannot be used to reveal your identity or personally identifying information.

 

ii. If you actively choose to participate in or receive a service from us.

When you sign up to receive a service from a Redan Publishing website or social media platform, we may ask for personal information about you. This may include, for example, your name, email address, postal address, telephone number or date of birth. It is entirely your choice whether to supply this information.

 

B. How will Redan Publishing use the information they collect about me?

    i. Website data

We use Google Analytics to look at IP addresses and cookies to collect information about visitor behaviour on our websites. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information.  We therefore do not collect or store your personal information (e.g. your name or address). The data we have cannot be used to identify who you are.

 

    ii. Where you have chosen to supply your personal data to receive a service

Redan Publishing will use your personal information solely in order to fulfil the express purpose for which you provided this data.

If Redan Publishing proposes to use this data for any other purpose, we will contact you first and seek your express and explicit consent to this new use. You will be given the opportunity to withhold or withdraw your consent.

 

C. When will Redan Publishing contact me?

Redan Publishing may contact you:

    i. in relation to the functioning of any service you have signed up for in order to ensure that Redan Publishing can deliver the services to you;

    ii. where you have opted to receive further correspondence such as competition entries;

    iii. in relation to any contribution you have made to Redan Publishing’s websites;

    iv. to invite you to participate in surveys about Redan Publishing services (participation is always voluntary); and

    v. for marketing purposes where you have specifically agreed to this

     

Will I be contacted for marketing purposes?
Redan Publishing won't contact you for marketing purposes, or promote new services to you unless you specifically agree to be contacted for these purposes.

 

D. Will Redan Publishing share my personal information with anyone else?

Redan Publishing will not rent, swap or sell your personal information to other organisations.

 

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described in paragraph 2 below. Generally, we will only use your information within Redan Publishing. However, sometimes Redan Publishing uses third parties to process your information. Redan Publishing will require these third parties to comply strictly with its instructions and Redan Publishing will require that they do not use your personal information for their own business purposes.

 

E. Your choices and rights regarding your personal information.

The GDPR places great importance on the rights of individuals to control data held about them. You have the right to reject the use of cookies on our website. As explained above, we only have personal data that you have chosen to provide us. You always have the right to withdraw this consent. You have the right to know what data we hold about you. If you have any questions about our use of data in general, or any specific data we may hold about you, then you can contact Redan Publishing at the details provided in paragraph 5, at the bottom of this page. If you have concerns or complaints about our use of data, you may contact the Information Commissioner’s Office: www.ico.org.uk  

 

F. How long will Redan Publishing keep my personal information?

We will hold your personal information on our systems for as long as is necessary for the relevant service. As laid out in paragraph E, you have the right to contact us requesting the deletion of personal information that falls within the protections of the GDPR.

 

Where you contribute to Redan Publishing’s websites we will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted.

 

2. Offensive or inappropriate content on Redan Publishing’s websites

If you post or send offensive, inappropriate or objectionable content anywhere on Redan Publishing’s websites or otherwise engage in any disruptive behaviour on Redan Publishing’s websites, we may use your personal information to stop such behaviour.

Where Redan Publishing reasonably believes that you are or may be in breach of any of the laws of England or Wales (e.g. because content you have posted may be defamatory), Redan Publishing may use your personal information to inform relevant third parties such as your employer, school e-mail/Internet provider or law enforcement agencies about the content and your behaviour.

 

3. What if I am a user aged 16 or under?

If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to Redan Publishing's website. Users without this consent are not allowed to provide us with personal information.

 

4. Changes to Redan Publishing’s Privacy Policy

This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to Redan Publishing’s websites. The date of the most recent revisions will appear on this page.

 

5. Contacting Redan Publishing about this Privacy Policy

If you have any questions or comments about this Privacy Policy please contact;

Data Protection Officer: Graham Williams
Redan Publishing Ltd
Suites 3 & 4 Canon Court East
Abbey Lawn
Shrewsbury
SY2 5DE
Tel: (+44) (0)1743 364 433
Fax: (+44) (0)1743 241 754
E-mail: info@redan.com

 

Last updated: May 2018

 


Return to Home Page