Payments
All prices are correct at the time they are given.  Prices may change at any time, but changes will not affect orders for which you have already paid.

Payments are taken using PayPal. If you not have a PayPal account you can choose to pay by Debit or Credit card during the checkout process.

Shipping
We only ship single issues to the UK and Eire.

We endeavour to meet any date agreed for delivery, but we will not be liable for any losses, costs, damages or expenses incurred by you or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.

Please allow 5 – 7 days for delivery. Items are sent out by Royal Mail second class post.

Refunds
You must return all items that you have received to us with the original packaging unopened within seven days of notifying us, and at your own cost and risk. Returned issues must include order details, i.e. name, address and order number, in the package and should be sent to the address noted at the end of these terms and conditions.

Please note that we do not accept returns for opened mailed out single issue copies.

If any publication is damaged or faulty when delivered to you, we may offer an exchange or refund, as appropriate, in accordance with your legal rights.  If you believe a publication was delivered damaged or faulty, you must promptly inform us in writing by emailing orders@redan.com, giving us your name, address and order number.

Digital PDF Issues
The PDF digital version will be available to download and print after purchase via the ‘Download’ button on the confirmation page. A confirmation will also be emailed with the download link. If this does not arrive in your inbox, please check the spam / junk folder.
You can download the digital issue up to 3 times. If you encounter any problems, please contact us.

Privacy Information
When you purchase a single issue from the website, you will need to provide us with certain personal information to enable us to process your order.

To view our full Privacy Notice please go to www.redan.co.uk/privacy-policy

Any personal information which you provide to us when you purchase a single issue must be true, accurate, current and complete in all respects. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use when purchasing.

Age of consent
Although you may be able to our website if you are under 16, please note that we do not sell items to under 16s. All items must be purchased by an adult of 16 or over using their own account details.

By submitting an order, you are confirming to us that you are 16 or over.

If we discover or are of the opinion that you are not legally entitled to order, we shall be entitled to cancel the order without notice to you.

Law
These terms and conditions shall be governed by English law, and you agree that any dispute between us regarding them or the website will only be dealt with by the English courts, provided that, if you are a consumer and not a business user and live in a part of the United Kingdom other than England, the applicable law of that part of the United Kingdom will govern and any dispute will only be dealt with by the courts there.  Nothing shall prevent us from bringing proceedings to protect our intellectual property rights before any competent court.

If any part of provision of these terms and conditions are found to be unenforceable, this shall not affect the validity of any other part or provision.

You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions. We may assign these terms and conditions or any rights hereunder without your consent or notice.

These terms and conditions supersede any previous versions.

Contacting us
If you have any questions about these terms and conditions or any problems concerning the website, please email info@redan.com, or telephone on +44(0)1743 364433 between the hours of 8:45am to 5:30pm, Monday to Thursday and 8:45am to 1:00pm, Friday (UK Time) or write to us at:

Redan Publishing Ltd
Canon Court East
Abbey Lawn
Shrewsbury
SY2 5DE